Privacy Policy

1. Who We Are

Parikshan AI (“we”, “us”, “our”) operates parikshanai.comand related services (collectively, the “Service”). We help educators in India create, assess, and share educational content. Our registered place of business is India.

2. Information We Collect

We collect information you provide directly and information generated automatically when you use our Service:

• Account data: name, email address, phone number (including WhatsApp number), and password hash.
• Content data: question banks, assessments, and educational materials you create or upload.
• Usage data: pages visited, features used, timestamps, device type, and browser information.
• Communications: messages you send us via WhatsApp, email, or our in-app support channel.

3. How We Use Your Information

• Provide, operate, and improve the Service.
• Send transactional messages (e.g., OTPs, assessment results) via WhatsApp and email.
• Respond to support requests and resolve disputes.
• Comply with legal obligations.

4. WhatsApp Messaging

We use the WhatsApp Business API (via Meta Platforms, Inc.) to send notifications and transactional messages. By providing your WhatsApp number, you consent to receiving such messages. You may opt out at any time by replying STOP or contacting us at support@parikshanai.com.

5. Sharing Your Information

We do not sell your personal data. We share it only:

• With service providers (e.g., Supabase for database and authentication, Meta for WhatsApp messaging) who process data on our behalf under confidentiality agreements.
• When required by law or to protect the rights and safety of Parikshan AI or its users.
• With your explicit consent.

6. Data Retention

We retain your data for as long as your account is active, or as needed to provide the Service. Upon account deletion, we remove personal data within 30 days, except where we are required to retain it by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data. To exercise these rights, contact us at support@parikshanai.com.

8. Cookies

We use minimal cookies necessary for session management and language preferences. We do not use third-party advertising cookies.

9. Security

We use industry-standard measures (TLS encryption, hashed passwords, role-based access control) to protect your data. No method of transmission over the internet is 100% secure.

10. Children’s Privacy

Our Service is directed at educators (adults). We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such data, contact us immediately.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

Parikshan AI
Email: support@parikshanai.com
Website: parikshanai.com